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PREFERENTIAL TERMS FOR NEW CUSTOMERS

After changing the supplier, if the original supplier fails to perform the after-sales service, we are willing to undertake the after-sales service within the warranty period on the premise that the warranty period has not been issued.

PREFERENTIAL TERMS FOR MAJOR CUSTOMERS

Preferential price, priority production, regular inspection, annual market analysis report.

QUALITY ASSURANCE SERVICE

In addition to abuse, change, accident, incorrect installation and other factors caused by accessories damage, frame warranty for three years, other parts warranty for six months.

EASILY DAMAGED PARTS SERVICE

The seller will provide the buyer free of charge 3% of the wearing parts when transporting the goods, such as tires, rear dials, screws and nuts, feet, or according to customer requirements

PRE SALE SERVICE

1.We offer the best solutions and the best products to ensure buyers requirements.

2. We can arrange the most professional technical personnel to help buyers.

3. At any time, will promptly technical advice to help buyers.

AFTER-SALES SERVICE

1. If there is any quality problem with the goods you received, or the goods are sent by mistake or missed due to the reasons of the seller, if the goods are out of stock due to the shortage of parts in the market, we will negotiate with the customer for a refund or replacement of other parts.

2.We will provide free spare parts for any damage caused by non-human factors within 7 days after receiving the goods.

3.If the parts are damaged due to human factors, we can provide the paid parts according to the market price.

4.During the warranty period, if the frame is out of shape or the bike does not work properly even with replacement parts, we will resend a new bike.